All of our volunteers follow these principles when taking calls. All these principles protect both you as a caller, and us as volunteers. We’ll listen, not lecture.
If you use our email listening service please be aware that your email address is not anonymous, but these calls are still treated with the same confidential approach as any other call. A totally anonymous email service is in development.
‘Student life is not always the party people might think it is. I can’t think of a service that does so much for so little, but even that little needs to come from…somewhere.’
– Stephen Fry.
Lancaster Nightline is run by students for students, and therefore we rely on a team of dedicated student volunteers to keep the service running. All volunteers go through a comprehensive training program before becoming enrolled in the service. Training is a great experience and a fantastic chance to meet new people and make new friends.
This is an exciting opportunity to join a unique society; it is a chance for you to volunteer for a service that is highly valued by the student body. We hold training sessions towards the start of every term each academic year. We have two different ways in which you can volunteer with us. You can either:
You have the opportunity to join our call-taking team. This is an anonymous role that will require you to commit to three night shifts per term, and will primarily involve answering calls, emails and Instant messages between 10pm and 8am. If you would like to apply for this position please click the link below. For more details about this position please email [email protected]
Applications for new volunteers are currently closed. If you would like to register your interest with us and receive reminders about the opening of Nightline applications, please click here.
We are also offering the opportunity to be part of our publicity team. We are looking for enthusiastic and innovative students to help us publicise Lancaster Nightline across campus, and bring the service to the forefront of student life.
This role is non-anonymous and is about increasing Nightline’s presence on campus and student awareness of Lancaster Nightline’s valuable service. The main responsibility of the role is to keep the Lancaster Nightline name known within the University Campus; this will be achieved by working as a team to invent novel techniques to publicise the service at freshers fair, awareness events, and other cross-campus events.
For more details about this position and to apply, please email [email protected]
Volunteering with Lancaster Nightline counts towards the Lancaster Award.